Subject to provisions and exclusions below, Broadsight Systems, Inc. (BSI) warrants BSI products against defects in materials or workmanship for the period specified by the product quote or purchasing agreement. BSI will replace or repair (at its option) the product or any of its parts that fail to conform to the specified warranty. The warranty period commences on the date of shipment.

 

For all warranty claims call Broadsight Systems, Inc.:  1-336-837-1272
Weekdays 8:00 am to 5:00 pm Eastern Time

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Provisions & Exclusions

1. To assure conformance with operating limitations, the Buyer should refer to the applicable product quote, technical data sheet, and instructional material provided.

2. The warranty is void (i) if the product is not operated in conformance with installation, environmental, mechanical or electrical requirements, or within thermal stress limits, or (ii) to the extent that any malfunction is the result of misuse, abuse, improper installation or application, alteration, accident, or negligence in use, storage, transportation, or handling, or if the original identification markings on the product have been removed, defaced or altered.

3. The foregoing warranty is subject to Buyer’s (i) promptly written claim and (ii) timely provision to BSI of an opportunity to inspect and test the Product claimed to be defective. Such inspection may be on Buyer’s premises and/or BSI may request the return of the Product at Buyer’s expense.  However, BSI shall not be responsible for packing, inspection, or labor costs in connection with the return of the Product. No Product shall be accepted for warranty service that is not accompanied by a Return of Material Authorization (RMA) issued by BSI.

4. The liability of BSI hereunder or otherwise is solely and exclusively limited to replacement (new or refurbished Product), repair, or credit of the amortized purchase price, as BSI may elect, for any Product which is returned by Buyer during the applicable warranty period, or services for which timely notice of defect has been given by Buyer, and which are found by BSI to be subject to adjustment under this warranty.

5. BSI’s warranty shall not be enlarged, diminished, or affected by, and no obligation or liability shall arise or grow out of BSI’s rendering of technical advice, facilities, or services in connection with the Buyer’s order or the products furnished hereunder.

6. BSI MAKES NO OTHER OR FURTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY.

7. IN NO EVENT SHALL BSI BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSS OF ANTICIPATED PROFIT, OR OTHER ECONOMIC LOSS OR FOR ANY DAMAGES ARISING IN TORT WHETHER BY REASON OF STRICT LIABILITY, NEGLIGENCE OR OTHERWISE REGARDLESS OF WHETHER IT HAS BEEN APPRISED OF THE POSSIBILITY OF SUCH.